Welcome to www.veritivcorp.com, an interactive online service operated by Veritiv Corporation (“Veritiv”, “us”, “we”, or “our”).
For purposes of applicable data protection laws, Veritiv is the controller of the Personal Data (as defined below) that you provide to us. Our business office address is 1000 Abernathy Road N.E., Building 400, Suite 1700, Atlanta, GA 30328, USA.
A. INFORMATION WE COLLECT
Our Websites typically collect two kinds of information about you: (a) information that you provide that personally identifies you; and (b) information that we automatically collect when you visit our Websites or that you provide us (collectively, “Collected Information”). In addition, for our eCommerce websites only, if you become a registered user, your registration information, user name, and password are “Collected Information”. For more information on user registration see our Terms of Access at www.veritivcorp.com/terms-access.
Personal Data: “Personal Data” includes any information relating to an identified or identifiable individual, such as your name, email address, phone number, etc. In certain circumstances, we may request, allow or otherwise provide you an opportunity to submit your Personal Data in connection with a feature, program, promotion or some other aspect of our Websites. For instance, you may: (a) provide your name, mail/shipping address, email address, credit card number and phone number when registering with our Websites or using our online store; (b) provide certain demographic information about you (e.g., age, gender, purchase preference, usage frequency, etc.) when participating in a survey or poll; (c) post a general comment and/or recommendation on our Websites, or (d) engage with our LiveChat function. Whether or not you provide this information is your choice; however, in many instances this type of information is required to participate in the particular activity, realize a benefit we may offer, or gain access to certain content on our Websites.
Data can include certain Personal Data that has been rendered anonymous so that it cannot be used either alone or in combination with other information to identify an individual. We may use data about you in a way that does not identify you from information that you provide us, either separately or together with your Personal Data.
Automatically-Collected Information: We also automatically collect certain usage information from you when you access our Websites. This information includes your mobile device, wireless carrier, the type of browser you are using (e.g., Internet Explorer, Firefox, Safari, Opera, etc.), the third party website from which your visit originated, the operating system you are using (e.g., Vista, Windows XP, Mac OS, Android, iPhone, etc.), the domain name of your Internet service provider (e.g., America Online, NetZero, etc.), the search terms you use on our Websites, the specific web pages you visit, and the duration of your visits.
B. HOW WE USE & SHARE THE INFORMATION COLLECTED
Service Providers: We may use third parties such as IT service providers, advertising, promoting, and/or marketing partners, and payment processors, to carry out the foregoing and other business functions and, in such instances, these third parties may access or use your information for these limited purposes.
Automatically Collected Information: We use automatically collected usage information in a variety of ways, including to help analyze site traffic, understand customer needs and trends, carry out targeted promotional activities, and to improve our services. We may use such information by itself or aggregate it with information we have obtained from other customers or other sources. We may, among other things, share such information with our affiliated companies, allow third parties to collect such information directly from you, and/or sell the non-personally identifiable or automatically collected usage information to third parties to achieve these objectives (e.g., generate revenue, form alliances, etc.).
Transfer of Assets: As we continue to develop our business, we may sell or purchase assets or otherwise undergo a change in corporate control. Subject to applicable privacy laws, if another entity acquires us or all (or substantially all) of our assets, the Collected Information we have about you will be transferred to and used by this acquiring entity (which may include disclosure in connection with a prospective business transaction). Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.
C. COOKIES AND PREFERENCE BASED ADVERTISING
Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the Websites (or some portion thereof) and its capabilities, or cause some features of the Websites to function improperly or more slowly.
Google Analytics and Web Beacons
For more information about Google Analytics’ currently available opt-outs for the web please visit https://tools.google.com/dlpage/gaoptout. For information about our targeted advertising and interest-based advertising practices, please see our Cookie and Online Advertising Policy under the heading “Do you serve targeted advertising?”
Some of the areas of the Websites may contain electronic images known as web beacons (sometimes known as clear gifs) that allow Veritiv, and our third party providers or affiliates, to count and track users who have visited certain portions of the Websites. Web beacons collect only limited information. Specifically, Veritiv plans to use a type of web beacon known as a “retargeting pixel,” which will allow users to receive targeted advertising from Veritiv via certain social media websites, including Facebook.com.
D. OTHER USES
IP Addresses: An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Web servers (computers that “serve up” web pages) automatically identify your computer by its IP address. When visitors request pages from our Websites, our servers typically log their IP addresses. We collect IP addresses for purposes of system administration, to report aggregate information to others, and to track the use of our Websites. It is not our practice to link IP addresses to anything personally identifiable; that is, the visitor's session will be logged, but the visitor remains anonymous to us. However, we reserve the right to use IP addresses to identify a visitor when we feel it is necessary to enforce compliance with our Websites rules or to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Websites, or other users; or (d) in an emergency to protect the health and safety of our Websites’ users or the general public.
Email Communications: If you send us an email with questions or comments, we may use your Personal Data to respond to your questions or comments, and we may save your questions or comments for future reference. For security reasons, we do not recommend that you send Personal Data, such as passwords, social security numbers/social insurance numbers, or bank account information, to us by email. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service or sign up for a feature that involves email communications, it relates to purchases you have made with us (e.g., product updates, customer support, etc.), or we have your consent to being contacted by email for a particular purpose, such as to receive information about our products and services. In certain instances, we may provide you with the option to set your preferences for receiving email communications from us; that is, agree to some communications but not others. You may “opt out” of receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of most emails we send, or by contacting us as provided below; provided, however, we reserve the right to send you account-related or transactional emails such as customer service communications.
E. LEGAL BASIS FOR PROCESSING INFORMATION
If you are a data subject located in the European Economic Area (EEA), our legal basis for processing your Personal Data concerning you will depend on the Personal Data concerned and the specific context in which we collect it. However, we generally only collect Personal Data from you when: (a) we have your consent to do so, (b) we need the Personal Data to perform a contract with you (e.g., to deliver the services you have requested), or (c) where the processing is in our or a third party’s legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms). Where we rely on legitimate interests, you have the right to object. We process your personal data based on legitimate interests in order to:
F. YOUR CALIFORNIA PRIVACY RIGHTS
Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain Personal Data as defined under California law during the preceding year for third party direct marketing purposes. You are limited to one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. You may request the information in writing as provided below.
G. PUBLIC FORUMS
The Websites are intended for a general audience and are not intended for use or view by children under 19 years of age without parental consent, and we do not knowingly collect information about children or sell products to children. Consistent with applicable data protection laws, we will not knowingly collect any information from children under the age of 19. If you are under the age of 19, you must ask your parent or guardian to assist you in using the Websites. Furthermore, we may restrict entries to any contests, sweepstakes or promotions to entrants who are at least 18 years of age or the age of majority in their jurisdiction of residence.
I. KEEPING YOUR INFORMATION SECURE
J. RECORD RETENTION
We will retain your Personal Data only for so long as is required for the purposes for which such information was collected, or for such longer period as may be required or permitted by applicable law. The criteria used to determine the retention periods include:
K. OTHER SITES/LINKS
Our Websites may link to or contain links to other third party websites that we do not control or maintain, such as in connection with purchasing products referenced on our Websites and banner advertisements. We are not responsible for the privacy practices employed by any third party website. We encourage you to note when you leave our Websites and to read the privacy statements of all third party websites before submitting any Personal Data.
L. ACCESS TO PERSONAL INFORMATION
Subject to applicable data protection laws, you may have the right to access, update, and correct inaccuracies in your personal information in our records. You may request access to, updating and corrections of inaccuracies in personal information by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information.
M. CONTACT & OPT-OUT INFORMATION
N. EUROPEAN ECONOMIC AREA RESIDENTS
If you are an EEA resident (specifically, any country in the EU, Lichtenstein, Norway, Iceland), for Personal Data that we have about you, you have the right to exercise the following rights:
Where we rely on your consent to process your Personal Data, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.
We do not make use of automated decision-making. As defined under current data protection laws, automated decisions are defined as decisions about individuals that are based solely on the automated (i.e., no human involvement) processing of data and that produce legal effects or that significantly affect the individuals involved.
You have the right to complain to a data protection (or supervisory) authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the EEA and Switzerland are available here.)
We respond to all requests that we receive from individuals residing in the EEA and who wish to exercise their data protection rights in accordance with applicable data protection laws. To exercise your rights, you may contact us as set forth in the ‘Contact & Opt-Out Information’ section above. To protect your privacy and security, we may take steps to verify your identity before complying with your request.
O. VISITING THE WEBSITES FROM OUTSIDE THE UNITED STATES
If you are visiting the Websites from outside of the United States of America, please be aware that your information may be transferred to, stored or processed by Veritiv or its service providers in the United States and other countries, where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. Where applicable, we will rely on legally-provided mechanisms to lawfully transfer Personal Data across borders.
P. DO NOT TRACK REQUESTS
Q. SOLE STATEMENT
Veritiv © 2019 Veritiv Corporation. All rights reserved.
Veritiv and the Veritiv logo are registered trademarks of Veritiv Corporation or its affiliates. All other trademarks are the property of their respective owners.
Attention: VP of Marketing
1000 Abernathy Road N.E.,
Building 400, Suite 1700,
Atlanta, GA 30328, USA