Frustration-Free Packaging

Veritiv offers the full range of Amazon Frustration-Free certification and packaging solutions. Discover more:

How the Frustration-Free Packaging Program Works

Designed to reduce packaging waste, costs and damage, and make packages easier to open, Amazon’s Frustration-Free Packaging program requires specific-sized packages to meet certification guidelines. If you currently sell on Amazon or your company is considering it as a future distribution channel, Veritiv can help you achieve this certification.

Since late 2019, all packages fulfilled by Amazon that are larger than 18" x 14" x 8" or heavier than 20 lbs. have required certification. Sellers who don’t meet FFP requirements have been subject to a $1.99-per-unit chargeback by Amazon.

In 2021, Amazon announced additional FFP incentives to attract new certifications and motivate vendors with existing certifications to optimize their packaging even more.

The program can be complex, Veritiv is here to make it easier. Here’s how:



Now’s the time to redesign

As an Amazon Packaging Support and Supplier (APASS) Network member, Veritiv can help you test and quickly re-design as needed to meet Amazon requirements. We’re approved to provide everything you need to satisfy the requirements of the program: package testing, packaging supply, and packaging design certification.


What happens if a package fails testing?

It's a common question: "What happens if my package fails testing?" If your package fails one or more tests, our team guides you through the process of making improvements and re-testing. Watch this short video to learn more.


Why Veritiv?

Veritiv is proud to be a part of the APASS Network approved to provide services beyond testing. Our proven processes for packaging design and supply minimize waste, maximize efficiency and savings, and optimize the experience for your customers by making packages easier and more enjoyable to open.

  • Material-neutral approach: Go beyond corrugated and foam.
  • Structural design, graphic design, prototyping, testing and material analysis
  • Global sourcing and resources near manufacturing facilities

Veritiv streamlines the certification process with our comprehensive range of services. Click here for Amazon's full packaging certification guidelines and APASS Network resources.


Veritiv uses a range of targeted tests to ensure your packaging will meet seller criteria while protecting your product. If it isn’t up to task, our team of visual and structural designers and materials experts will help you redesign and reproduce.


Looking for a bigger redesign?

Our structural and visual designers have the ingenuity to create outstanding custom packaging—backed by the industry prowess to source the best products and explore new materials.


Connect with Veritiv’s Amazon Team.