Frustration-Free Packaging

Frustration-Free Packaging program guidelines are in effect as of September 3, 2019.

We offer the full range of Amazon Frustration-Free certification and packaging solutions

Designed to reduce packaging waste, costs and damage, and make packages easier to open, Amazon’s groundbreaking Frustration-Free Packaging program requires specific-sized packages to meet certification guidelines. All packages fulfilled by Amazon that are larger than 18" x 14" x 8" or heavier than 20 lbs. require certification.

Amazon’s Frustration-Free Packaging program is NOW in effect. Sellers who don’t comply are being fined $1.99 per unit by Amazon!

Veritiv Corp

5 steps to become Frustration-Free Packaging certified

The program includes three tiers of certification. Veritiv can test and certify your packaging, without additional testing or documentation from Amazon, for all three levels.

Amazon Process

Now’s the time to redesign

As an Amazon Packaging Support and Supplier (APASS) Network member, Veritiv can help you test and quickly re-design as needed to meet Amazon requirements. We’re approved to provide everything you need to satisfy the requirements of the program: package testing, packaging supply, and packaging design certification.


What happens when a package fails testing?

One of the common questions we hear about Amazon’s Frustration-Free Packaging program is, “What happens if my package fails testing?” On average, about 70% of the packages tested by Veritiv pass the first time. If your package fails one or more tests, our team guides you through the process of making improvements and re-testing. Watch this short video to learn more.


Why Veritiv?

Veritiv is proud to be one of only a few firms in APASS Network approved to provide services beyond just testing. Our proven processes for packaging design and supply minimize waste, maximize efficiency and savings, and optimize the experience for your customers by making packages easier and more enjoyable to open.

We offer:

  • Material-neutral approach: Go beyond corrugated and foam.
  • Structural design, graphic design, prototyping, testing and material analysis
  • Global sourcing and resources near manufacturing facilities

Veritiv streamlines the certification process with our comprehensive range of services from testing to supply and design capabilities. Click here for Amazon's full packaging certification guidelines and APASS Network resources.

Why Veritiv


Veritiv uses a range of targeted tests to ensure your packaging will meet seller criteria while protecting your product. If it isn’t up to task, our team of visual and structural designers and materials experts will help you redesign and reproduce.


Looking for a bigger redesign?

Our structural and visual designers have the ingenuity to create outstanding custom packaging—backed by the industry prowess to source the best products and explore new materials.


Connect with Veritiv’s Amazon Team.