March 23, 2020
VERITIV REMAINS OPERATIONAL
Dear Valued Customer:
The health and safety of our customers, suppliers, and employees are of paramount importance. We are actively monitoring all developments related to COVID-19 (coronavirus) and taking the necessary actions to ensure we continue to meet your business needs in a timely and safe manner.
All Veritiv and All American Containers warehouses remain operational, and our warehouse and transportation teams have the tools needed to safely continue deliveries to you. Veritiv’s logistics and distribution operations fall within current U.S. and Canadian Governments’ guidance on “essential critical infrastructure workforce.” We have asked all Veritiv office employees to work from home and they are fully equipped to support you remotely. Our team is dedicated to continuing to provide much-needed products and services including disinfectants, personal hygiene products, personal protective equipment, food service and fulfillment packaging, and paper products to support your business, as well as the health and safety of the communities we serve.
All Veritiv employees – whether they meet face-to-face with customers or are office and warehouse-based – have been well-instructed on practicing personal hygiene recommendations in accordance with the Centers for Disease Control and Prevention and the World Health Organization guidelines. This includes things like social distancing and basic hygiene practices that can keep employees safe in a variety of environments. Please know that our employees are taking the necessary precautions at all times to protect your business and your employees. If you have questions, please contact your Veritiv Sales or Customer Service team.
At Veritiv, we are dedicated to providing best-in-class service aligned with our Customer Focus, Operational Excellence, and Integrity values. We continue to have a team of the most experienced and qualified Sales, Order Management, Customer Service, and Operations professionals ready to partner with you to maintain business-as-usual throughout this challenging time.
Salvatore A. Abbate
Chief Operating Officer